If you’re using the Bissell ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner (model 35799) and encountering issues, you’re not alone. Regular maintenance and troubleshooting are essential to keep your machine performing at its best. This guide provides step-by-step instructions on common problems, maintenance tips, and safety precautions to ensure your carpet cleaner stays in top shape.
Whether you’re dealing with reduced suction, strange noises, or cleaning ineffectiveness, following these practical steps can help resolve the issue quickly and safely.
Key Takeaways
| Regular cleaning prolongs lifespan | Keep brushes and filters clean to maintain performance. |
| Check for clogs first | Most issues stem from blockages or dirty filters. |
| Use recommended solutions | Always use Bissell-approved cleaning solutions for best results. |
| Safety first | Unplug before performing maintenance to avoid injury. |
| Routine checks prevent major problems | Inspect hoses and brushes regularly for wear. |

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet Cleaner, 35799
- Powerful Suction: 40% more suction with TurboStrength motor
- Quiet Operation: 50% noise reduction for quieter cleaning
- Max Clean Mode: Removes dirt, stains, and allergens
As an affiliate, we earn on qualifying purchases.
Preparing for Troubleshooting
Before diving into specific fixes, ensure your machine is unplugged and cool. Gather necessary supplies such as a clean towel, replacement filters if needed, and the recommended cleaning solutions. Familiarize yourself with the user manual for model-specific instructions and safety tips. This preparation helps prevent accidents and ensures a smoother troubleshooting process.
Common Problems & Step-By-Step Fixes
- Reduced Suction Power:
First, check the brush roll for obstructions and remove any tangled hair or debris. Next, examine the filters—remove, rinse, and dry them thoroughly before reinserting. If suction remains weak, inspect the hose for clogs—detaching and clearing any blockages can restore power. - Noisy Operation:
Unplug the unit and inspect the brush roll for debris or damage. Ensure the belt is not broken or worn. Cleaning the brush area and replacing damaged belts can quieten the operation. - Leaks or Water Not Dispensing:
Check the water tanks for proper seating. Remove and clean the tanks and filters. Examine hoses for cracks or blockages, replacing any damaged parts. Properly sealing tanks prevents leaks and ensures consistent water flow.
Routine Maintenance Tips
- Clean Brushes Regularly: Remove and rinse the brush roll weekly to prevent hair and debris buildup that can impair cleaning performance.
- Replace Filters: Change filters approximately every 3-6 months, or if visibly dirty, to maintain adequate airflow and suction.
- Check for Clogs: Regularly inspect hoses and nozzles for obstructions, especially after deep cleaning sessions.
- Use Proper Solutions: Always refill with Bissell Multi-Surface Solution or compatible formulas to prevent buildup and damage.
Safety and Tips to Keep in Mind
Ensure the machine is unplugged whenever performing maintenance or filter replacements. Avoid using harsh chemicals that are not recommended by Bissell, as they can damage internal parts. Always handle water tanks carefully to prevent spills. Regularly inspecting cords for frays and damages also enhances safety.
For best results, perform routine checks and cleanings after every few uses, especially if you notice performance drops or strange noises. This proactive approach extends the lifespan of your cleaner and keeps your carpets professionally clean.
The Products in This Guide

BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C
- ✔ Model: 35799
- ✔ Power Cord: 25 ft
- ✔ Warranty: 2 years

JORAIR Brush Replacement Compatible
- ✔ Package Type: 3-pack
- ✔ Filter Type: HEPA-like
- ✔ Compatibility Note: Check model before purchase
BISSELL ProHeat 2X Revolution Pet Turbo Upright Carpet C

The BISSELL ProHeat 2X Revolution Pet Turbo is a powerful, quiet, and efficient upright carpet cleaner. Its TurboStrength motor delivers 40% more suction power, making deep cleaning more effective, especially for pet owners. With MAX and EXPRESS modes, it offers flexibility for tough stains and quick drying, respectively. Regular maintenance ensures its long-lasting performance.
Pros:
- Powerful suction with TurboStrength motor
- Quiet operation reduces noise disturbance
- Effective stain and allergen removal
- Fast drying in express mode
Cons:
- Can be heavy for some users
- Requires regular filter cleaning
- Hose storage can be cumbersome
Best for: Pet owners and those needing deep, professional-grade carpet cleaning
Not ideal for: Light, quick cleanups or small-area spot cleaning
Bottom line: A high-powered, pet-friendly carpet cleaner with easy maintenance features.
JORAIR Brush Replacement Compatible

This compatible brush roll and filter pack from JORAIR is designed for Bissell CrossWave models, offering an affordable way to keep your machine functioning optimally. The set includes three multi-surface brush rolls and filters, making it easy to replace worn parts and maintain cleaning efficiency.
Pros:
- Compatible with multiple CrossWave models
- Includes three brush rolls and filters
- Affordable replacement option
- Easy to install
Cons:
- Not compatible with all Bissell models
- Requires checking model compatibility
- May need frequent replacements if heavily used
Best for: Maintaining CrossWave multi-surface cleaning power
Not ideal for: Original equipment or specific model parts
Bottom line: A cost-effective kit to keep your Bissell CrossWave running smoothly.
Frequently Asked Questions
How often should I clean the filters on my Bissell ProHeat 2X Revolution?
It’s recommended to clean or replace filters every 3-6 months, or sooner if you notice a decline in suction or water flow.
What should I do if my carpet cleaner is leaking water?
Check that the water tanks are properly seated and seals are intact. Inspect hoses for cracks or blockages and replace any damaged parts.
Can I use regular household cleaning solutions in my Bissell ProHeat?
No, only use Bissell Multi-Surface Solution or other products recommended by Bissell to prevent damage and maintain performance.
My brushes are not spinning; what is the issue?
Inspect the belt and brush roll for damage or obstructions. Replacing worn belts and cleaning the brush area can resolve this issue.
How do I maintain the heatwave technology?
Ensure the water temperature is adequate and the heatwave system is not blocked. Regularly check for debris in the water tanks and clean as needed.
Keeping Your Bissell in Top Shape
Regular maintenance and troubleshooting are key to ensuring your Bissell ProHeat 2X Revolution Pet Turbo continues to deliver professional-grade cleaning. By following these step-by-step tips, you can address common issues safely and efficiently, prolonging the lifespan of your machine and maintaining a cleaner home environment.
Remember, routine checks, timely filter replacements, and cautious handling of water tanks and hoses will help you avoid major repairs and keep your carpets looking their best. Happy cleaning!
Affiliate disclosure: As an Amazon Associate we earn from qualifying purchases. Prices and availability are accurate as of the time of publishing.