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Hunker interviewed Andrew Kuznetsov, president of a Bay Area appliance repair company, about products and features he says can be difficult or expensive to repair. His recommendations are based on his professional experience and are not a comparative reliability study; the report does not provide failure-rate data for the appliances named.
Appliance repair company president Andrew Kuznetsov told Hunker that he advises buyers to avoid several appliance brands and features because of repair problems, parts delays or high service costs. His list includes LG and Samsung refrigerators, some Viking and Summit products, and selected dishwasher features, but the report presents his technician’s experience—not industry-wide failure-rate data.
Kuznetsov is president of Adrium Service Solutions, an appliance repair, HVAC and coffee-equipment company based in San Ramon, California, that serves the East Bay and greater Bay Area. In the interview, he discussed seven entries, though some cover multiple brands or specific components rather than whole appliance categories. Hunker’s headline describes the products as unreliable, but Kuznetsov’s reasoning also includes repairability and parts availability, not only how often a unit breaks.
He said Summit appliances can be difficult to service when parts are unavailable or take months to arrive, and that technicians may receive incorrect parts. For Viking, he cited high parts markups, shorter parts-support periods and difficulty identifying original part numbers. He did not say that either brand’s units are inherently unreliable; he framed the concern around what happens when a repair is needed.
For refrigerators, Kuznetsov criticized LG linear inverter compressors, saying he had replaced hundreds and knew technicians who had replaced thousands. He also cited Samsung refrigerator ice makers, which he said can lead to ice forming in the fresh-food compartment, and described repairs as costly when major components fail. For dishwashers, he warned against assuming that new features improve reliability or serviceability. His comments do not establish that every model from these manufacturers will develop the problems he described.
Repair Costs Shape Appliance Choices
The interview highlights a purchasing issue that can be overlooked when shoppers compare appliances: repair access and parts costs can affect the real expense of ownership after the warranty period. A product that is hard to fix, or whose parts take a long time to obtain, may leave a household without a working refrigerator or dishwasher while repairs are pending.
Kuznetsov’s advice may help consumers ask more specific questions before buying, such as whether parts are readily available, how long the manufacturer supports a model and whether a feature adds components that could need service. But his recommendations should be treated as one repair professional’s account, not a universal ranking. The report offers no model-by-model data on failure rates, repair costs or customer experiences, so readers cannot use it alone to compare all products across brands.
LG linear inverter refrigerator compressor replacement parts
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What the Technician Cited
Hunker said it interviewed Kuznetsov specifically about appliances and brands he would avoid. His perspective comes from repair work in a regional service area, which gives him direct exposure to equipment that needs attention but does not show how common a fault is among all units sold. A repair technician may encounter a concentrated share of malfunctioning products because functioning appliances generally do not come in for service.
The report also describes his preference for simpler designs and conventional repair methods. Kuznetsov criticized newer sealed-system fittings that use lock-ring connections, saying he prefers traditional brazing for copper and aluminum tubing. That is his professional view of repairability; the article does not provide independent testing comparing the connections or establish that every newer fitting will fail.
On ice makers, he suggested that buyers consider a separate countertop unit instead of adding an ice maker to a refrigerator. He said replacement ice-maker modules may cost $150 or more, plus labor. That figure is his stated estimate, not a complete price survey, and the final charge can vary by model, location and service provider.
“I replaced hundreds. I know guys who have replaced thousands of their compressors.”
— Andrew Kuznetsov, president of Adrium Service Solutions, speaking to Hunker
How Broad Are These Repair Problems?
The interview does not identify every model or production year covered by Kuznetsov’s warnings, or give the number of service calls behind each assessment. It also does not provide failure rates, repair-cost comparisons or warranty records for the brands named. His account therefore cannot establish how likely an individual buyer is to encounter a particular defect.
The source material supplied here ends during its dishwasher discussion, after a warning about newer features and repairability. It does not include the full list of all seven entries or the remainder of Kuznetsov’s comments about dishwashers. The report’s headline promises seven items, but the available text does not support naming or explaining all seven individually. It is also unclear whether the cited parts delays and service challenges apply across all models, regions and current product lines.
Check Model-Specific Service Support
For shoppers considering a product mentioned in the interview, the practical next step is to check the specific model’s warranty, parts support and local repair options rather than assume every appliance from a brand has the same record. Buyers can ask a retailer or manufacturer how long parts are supported and whether common components are available in their area. Repair professionals can also provide estimates for likely service needs, though those estimates vary by model and local labor rates.
No manufacturer response, independent reliability study or follow-up correction is included in the supplied source material. Without those details, the published interview remains a technician’s warning based on his experience, not a final verdict on the brands or appliances discussed.
Key Questions
Which appliances did the repair expert warn about?
Hunker’s interview names LG and Samsung refrigerators, Viking and Summit appliances, and dishwasher features as concerns. The available source text does not include enough detail to identify and explain all seven entries in the headline.
Did the expert say Viking and Summit appliances are unreliable?
Not exactly. Kuznetsov said his concern with Summit was parts availability and long delivery times, and with Viking was parts pricing, support periods and difficulty finding part numbers. He did not describe the units themselves as inherently unreliable.
Does the interview prove that LG or Samsung refrigerators will fail?
No. Kuznetsov described compressor replacements on LG refrigerators and ice-maker problems on some Samsung refrigerators from his repair experience. The article provides no failure-rate data showing how often those problems occur across all models or owners.
What should shoppers check before buying an appliance?
Ask about parts availability, warranty coverage, service support and repair costs for the specific model. The interview supports checking those factors, but it does not replace model-specific research or an independent reliability comparison.
Source: rss
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